Privacy Policy

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Effective from: 1st July 2025

Colorado Live Edge (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This document outlines how we collect, use, disclose, and protect the personal information you provide to us, including through our website [Enter URL] in-person interactions, and other channels related to our custom woodworking and lumber business.

This Privacy Policy is intended to comply with all applicable data protection laws, including the Colorado Privacy Act (CPA) and relevant federal privacy legislation.

Information We Collect

We collect several types of information from and about users of our services, including:

Personal Information

This includes data that can identify you as an individual, such as:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment details (processed via secure third-party payment processors)
  • Business name (if applicable)

Non-Personal Information

We may also collect information that does not identify you personally, such as:

  • Browser type and version
  • Device identifiers
  • IP address
  • Pages visited and time spent
  • Referring website addresses

Information from Other Sources

We may receive information about you from third parties (e.g., payment processors, marketing partners) and add it to our records.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and deliver products and services, including live edge lumber, custom woodworking, and related offerings
  • To process payments and fulfill orders
  • To communicate with you, including order confirmations, updates, and customer service inquiries
  • To personalize user experience and recommend products based on past preferences
  • To improve our website and customer experience
  • To send promotional emails, newsletters, or special offers (only if you’ve opted in)
  • To comply with legal obligations and enforce our terms

Sharing and Disclosure of Information

We do not sell your personal information. However, we may share your data under the following circumstances:

Service Providers

We may share your information with third-party vendors who help us operate our business (e.g., shipping companies, IT support, payment gateways), only as necessary.

Legal Compliance

We may disclose your personal information to comply with legal processes, protect rights or safety, and respond to law enforcement.

Business Transfers

If we undergo a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.

Your Rights and Choices (Colorado Residents)

Under the Colorado Privacy Act (CPA), Colorado residents have specific rights regarding their personal data:

Right to Access

You have the right to know what personal data we collect and how we use it.

Right to Correction

You may request corrections to inaccurate personal information.

Right to Deletion

You can request that we delete your personal information, subject to certain legal obligations.

Right to Data Portability

You may request a copy of your personal data in a portable, machine-readable format.

Right to Opt-Out

You have the right to opt out of the sale of personal data and targeted advertising. Although we do not sell data, you can opt out of promotional emails at any time.

To exercise any of the above rights, email us at: [Enter email] with the subject line: “Privacy Request.”

We will respond within 45 days of receiving your request. We may require identity verification for certain requests.

Data Security

We implement commercially reasonable technical, physical, and administrative safeguards to protect your personal data from unauthorized access, use, or disclosure.

These include:

  • Secure servers and firewalls
  • SSL encryption for sensitive data transmission
  • Limited access to personal data among staff
  • However, no method of transmission or storage is 100% secure. You share your information with us at your own risk.

Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar technologies to:

  • Understand how users interact with our site
  • Improve performance and functionality
  • Serve relevant advertisements (if applicable)

You can manage cookies in your browser settings. Disabling cookies may impact your user experience.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing personal information.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided us personal data, we will delete it promptly.

Data Retention

We retain personal information as long as needed to:

  • Fulfill your orders
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

You may request data deletion at any time as outlined above.

International Users

While Colorado Live Edge primarily serves U.S. customers, including those in Denver, Arvada, and surrounding areas, international users may access our site. By using our services, you acknowledge and agree to the transfer and processing of your information in the U.S.

Updates to This Privacy Policy

We may update this policy occasionally to reflect legal or operational changes. When we do, we will revise the “Last Updated” date at the top of this page. Continued use of our services after changes means you accept the updated terms.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact:

Colorado Live Edge

Email: [enter email]

Phone: [Insert Phone Number]

Website: [enter URL]