Terms & Conditions

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Effective from: 1st July 2025

Welcome to Colorado Live Edge (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website [Enter URL], services, and purchase of any products from Colorado Live Edge, including in-person, online, or custom orders.

By accessing our website or making a purchase, you agree to these Terms in full. If you do not agree, please do not use our services or place an order.

Business Overview

Colorado Live Edge is a custom woodworking and lumber business based in Arvada, Colorado, offering products such as live edge slabs, cutting boards, custom dining tables, and custom woodworking solutions. Our services cater to local and international customers.

Eligibility

You must be at least 18 years old to use this site or place orders. By using our services, you represent and warrant that:

You are of legal age;

You have the authority to enter into these Terms;

All information provided is accurate and complete.

Orders and Payment

Order Process

Orders may be placed online, in person, or through custom consultation. By placing an order, you agree to pay the total amount, including product cost, taxes (where applicable), and shipping fees.

Payment Methods

We accept major credit/debit cards, PayPal, and other secure methods processed through third-party platforms. Payment must be received in full before any product is shipped or work begins on a custom item.

Custom Orders

Custom orders (e.g., live edge tables, custom slabs) may require a non-refundable deposit. Balance must be paid prior to delivery or shipment. Once production begins, changes may be subject to additional charges.

Pricing and Taxes

Prices listed on our website are in U.S. dollars and may change without notice. We reserve the right to correct pricing errors. Colorado residents may be subject to local and state taxes, which will be calculated at checkout.

Shipping and Delivery

Shipping Locations

We ship within the U.S. and internationally. For large items (e.g., slabs, furniture), freight shipping may be used. Delivery times are estimates only.

Shipping Fees

Customers are responsible for all shipping costs unless otherwise stated. Quotes for large or custom orders will be provided during checkout or consultation.

Risk of Loss

Risk passes to you upon delivery. Colorado Live Edge is not liable for delays, damage, or loss caused during shipment. Shipping insurance may be available upon request.

Returns and Refunds

Standard Products

Returns for non-custom items must be requested within 7 days of delivery. Returned products must be in original, unused condition. Shipping costs are non-refundable.

Custom Products

Custom items are final sale. Due to the personalized nature, no refunds or returns will be accepted unless the item is defective or damaged upon arrival.

Damage Claims

Please inspect all products upon delivery. Damage claims must be reported within 48 hours. Photographic evidence is required to process a claim.

Intellectual Property

All content on this site, including text, images, designs, product descriptions, and logos, is the intellectual property of Colorado Live Edge or its licensors. You may not use, reproduce, or distribute any content without written permission.

Customer Responsibilities

Customers agree to:

  • Provide accurate and complete order information
  • Communicate clearly during custom design process
  • Understand natural materials may vary in grain, color, and texture

Wood is a living material. Natural imperfections, variations, and movement (warping, cracking) are normal and part of the character of our work.

Warranties and Disclaimers

Product Disclaimer

Colorado Live Edge makes no express or implied warranties, including but not limited to warranties of merchantability or fitness for a particular purpose. All products are sold “as is” with natural characteristics.

Limitation of Liability

To the fullest extent permitted by Colorado law, Colorado Live Edge shall not be liable for indirect, incidental, punitive, or consequential damages. Our total liability shall not exceed the amount paid for the product or service.

Force Majeure

We are not responsible for any failure to perform due to causes beyond our control, including but not limited to natural disasters, pandemics, labor shortages, supply chain disruptions, or transportation delays.

Privacy and Data Use

By using our site, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal data in accordance with the Colorado Privacy Act (CPA).

Dispute Resolution and Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to conflict of law principles. Any dispute arising under these Terms shall be resolved through:

  • Informal negotiation first;
  • If unresolved, binding arbitration in Jefferson County, Colorado;
  • No class actions permitted.
  • You agree to waive any right to a jury trial or class-wide relief.

Modifications to Terms

We may update these Terms at any time without notice. Your continued use of our services constitutes acceptance of any changes. We recommend reviewing these Terms periodically.

Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be severed, and the remainder shall remain in full force and effect.

Contact Us

For questions about these Terms or any part of your customer experience, please contact us:

Colorado Live Edge

Email: [enter email]

Phone: [Insert Phone Number]

Website: [enter URL]